Hello, I am FIBARO Assistant, how can I help you?
Hello, how can we help you?
Experience the smart home features
FIBARO testers
Smart products showcase
For pros
For professionals
Get the most out of the official e-learning platform available for certified FIBARO system installers.
Want to become FIBARO Installer?
Tips & Tricks
Want to know more about FIBARO system features?
Here are the details about our smart home hardware - user's manuals, tech specs, installation and configuratin instructions including FAQ answers.
First steps
Basic information - essential to any FIBARO system user.
Inspiration
A set of use cases to let you explore the true power of FIBARO Smart Home.
Tutorials
Advanced manuals and hints about FIBARO smart home system, including extensions, features, configuration tips, associations etc.
Hot topics
Answers to the most frequently asked questions.
Ask the FIBARO community
Benefit from the best smart home community! Ask any question to our passionate experts and early adopters and share your experience with others!
FIBARO Forum gathers more than 36K users, contains 24K+ topics and 200K+ answers.
Download the latest apps
Home Center App
App for FIBARO smart home users
Intercom
App for FIBARO Intercom - smart video doorbell
Installer App
The mobile app for certified FIBARO installers.
Finder
app designed to search for FIBARO System within your local network, used by our users and installers.
Get FIBARO expert's help to explore new possibilities of your smart home
The beginning
Best for users who have just started the journey with FIBARO, especially when loooking for help with a first setup?
Learn more >
Nowe
funkcjonalności
Chcesz poszerzyć możliwości Twojego inteligentnego domu?
Learn more >
Visit
of an installer
Do you need a help of a professional installer with your smart home?
Learn more >
Starting with FIBARO – remote support with the first smart home setup
Service is performed remotely
for €59
Granting access to FIBARO for other users
Service is performed remotely
for €69
Connecting FIBARO system with an other brand device such as coffeemaker, iRobot, alarm system etc.
Service is performed remotely
estimated cost from €69 to €129
Setting up a smart automation of certain features such as lighting, gates, garden sprinklers, arming an alarm, according to a schedule (e.g. time of the day)
Service is performed remotely
estimated cost from €69 to €250
Setting up a smart automation of a certain action (so called automation scene) e.g. if the bathroom door are closed, turn off the bathroom light.
Service is performed remotely
estimated cost from €150
FIBARO system installation at your home done by a certified installer
Estimated cost from €69 to €99
Visit of a professional installer FIBARO smart home system service support
Estimated cost from €69 to €99
Take a look how simple it is.
Select service
Fill in a short form
We get back to you within 48h
You are provided with precise pricing
You accept the price and provide the payment
Pick a suitable date
The service is performed
Find out more in the terms and conditions of Professional Services
Professional Services terms and conditions
Need help in a different field?
Contact our partner in your language
American English language
United States
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Monday - Friday
4:00 AM - 4:00 PM EST
Czech language
Czech Republic
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Monday - Friday
9:00 AM - 17:00 CET
Chinese language
China
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Monday - Friday
8:30 AM - 8:00 PM CST
English and Polish language
Headquarters
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Global
Monday - Friday
10:00 AM - 6:00 PM CET
Poland
Monday - Friday
10:00 AM - 6:00 PM CET
France
Monday - Friday
10:00 AM - 6:00 PM CET
UK
Monday - Friday
10:00 AM - 6:00 PM CET
Global
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Monday - Friday
10:00 AM - 6:00 PM CET
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Poland
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10:00 AM - 6:00 PM CET
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France
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Monday - Friday
10:00 AM - 6:00 PM CET
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UK
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Monday - Friday
10:00 AM - 6:00 PM CET
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Dutch language
Netherlands
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Portuguese language
Brasil
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Monday - Friday
9:00 AM - 5:00 PM BRT
Slovak language
Slovakia
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Monday - Friday
9:00 AM - 5:00 PM CET
Spanish language
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Chile, Peru
Argentina
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Chile, Perú
Argentina
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Chile
Monday - Friday
9:00 AM - 10:00 PM CLT
Perú
Monday - Friday
9:00 AM - 10:00 PM CLT
Argentina
Monday - Friday
9:00 AM - 10:00 PM ARG
Argentina
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Monday - Friday
9:00 AM - 10:00 PM ARG
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Chile
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Monday - Friday
9:00 AM - 10:00 PM CLT
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Perú
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Monday - Friday
9:00 AM - 10:00 PM CLT
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If there is no support in your language
Write us
Send us your question via the
contact form, and we will get
back to you in a short time.
Call us
The support team is ready to take your
call: 10:00 AM - 6:00 PM CET
*your operator's rates apply
Device Warranty
FIBARO provides a warranty service for all devices in the warranty period.
Post-warranty service details
After the warranty of a product expires out experts will valuate the price of post-warranty repair. If you accept the price and send us the device, our team will start the repair process.
FIBARO Repair Service address
Fibar Group S.A., Serdeczna 5 street, 62-081 Wysogotowo, including "repair service" sign on the box.
Vulnerability disclosure
Our company is committed to responsible vulnerability disclosure and handling. We value and respect the findings of all security researchers. To protect our users, please keep any vulnerability details confidential until we release formal security recommendations.
The vulnerability handling process has been designed to be transparent and easy for any kind of user.
Serdeczna 3 street
62-081 Wysogotowo
District Court of Warsaw
XIV Commercial Division of the National Court Register
type
day - day
hours
Call
Monday - Friday
10:00 AM - 6:00 PM CET
