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Basic solutions

smart home FAQ


Solutions for the most frequently asked questions.

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smart home Manuals


Fast and easy access to documentations for FIBARO devices.

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smart home learning


Advance courses for dealers and installers.

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smart home Warranty


The warranty terms for FIBARO devices.

Read terms

IoT Forum


The official forum for FIBARO users, installers and enthusiasts.

Visit forum

smart home video tutorials

Video tutorials

One playlist for all tutorials and quick start videos

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Still need help?

Phone smart home support

English and Polish language

10:00 - 18:00 CET

Polish and global number: +48 61 880 1000

UK: +44 845 154 2852

FR: +33 970 733 545

Phone smart home support

American English language

4:00AM - 4:00PM EST

USA Toll Free: +1 (888) 210 2481

USA: +1 (224) 244 7236

Phone smart home support

Chinese language

10:00 - 18:00 CET

Technical Support & Training

电 话: +86 1392 3477 432

传 真: +86 1892 3892 823

Phone smart home support

Spanish Language (Argentina)

9 AM - 10 PM ARG

ARG: +54 54 11 4849-7241

internet of things support

Portuguese Language (Brasil)

9:00 - 17:00 BRT

BR: +55 (11) 5506-2337

Warranty service

Contact us, if you want to send FIBARO devices to Service Desk.

Warranty service

  • Acquaint yourself with the warranty terms
  • Fill in the form and print it out
  • Pack the devices together with the filled in form
  • Send to the address given in the warranty form

Post-warranty service

Dear Customers!
We are pleased to inform you that from 1st February 2019 there is new address for FIBARO RMA Department. All parcels including devices under RMA please ship to the following address:

Fibar Group S.A.
ul. Serdeczna 5,
62-081 Wysogotowo
with note "serwis"