Privacy policy and cookies

Privacy policy and cookie files of the website operated in domains, subdomains and services provided by Fibar Group S.A.


  1. This document regulates the Privacy Policy and "cookies" of the website operated in the domains, subdomains and the services provided by the Fibar Group (hereinafter referred to as the Website and Services). Fibar Group S.A. shall exercise due diligence in order to respect the privacy of Service Users. Using products, services or websites of Fibar Group S.A. you agree to data collect and use of personal information for the purposes described herein.
  2. This document of the Website and Services is of an informative nature, which means that it is not a source of obligations for the Users or Clients of the Website.
  3. The controller of personal data collected through the Website and Services is Fibar Group Spółka Akcyjna (joint-stock company) in Wysogotowo 62-081, Serdeczna 3 street; entered in the register of entrepreneurs of the National Court Register kept by the District Court for Poznań Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under the number: 553265, NIP (taxpayer identification number) 7811858097, share capital of PLN 1,063,850, e-mail address:
  4. Users personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and in accordance with Polish national legislation.
  5. The Controller of personal data shall exercise special and due diligence to protect the rights of users whose data are processed, and shall in particular ensure that the data are:
    • processed lawfully, fairly and transparently for the data subject,
    • collected for the purposes stated herein, which are specific, explicit, principled and legitimate,
    • not subjected to further processing noncompliant with the above purposes,
    • substantively correct, relevant, limited to what is necessary and appropriate for the purposes for which they are processed,
    • correct and updated as necessary,
    • adequately protected,
    • kept in a form which permits identification of the data subjects for no longer than is necessary for the purpose of the processing
  6. The personal data controller provides services all over the world and cooperates with partners worldwide. Therefore, the access to the data of our clients may be provided by partners from regions of the world where the laws concerning the collection and use of data will differ from European law, so it is to be remembered that the personal data will be transferred to other countries (i.e. countries outside the European Economic Area) including the United States and by providing your personal data, you give your consent to this transfer. Fibar Group S.A. is aware of the use of the provisions and applies the provisions contained in the Privacy Shield, which was developed by the United States Department of Commerce and the European Commission, in order to enable companies to meet the EU data protection requirements when transferring personal data from the European Union to the United States.


  1. Each time the purpose and scope of data processed by the Administrator results from the actions taken by the user while using the Website or Services.
Possible purposes of collecting users personal data by the Administrator:
    1. Personalising and adapting provided home automation services and products.
    2. mprovement of customer service, provided information will help us to respond more effectively to customer requests and needs, as well as support in the implementation of services
    3. processing of orders, warranty claims and payments from our users, independent dealers and distributors.
    4. to launch promotions, contests, reviews and other functions.
    5. carry out market research about our users in order to improve our marketing campaigns and the content of our websites,
    6. phone call to discuss the services you are using, access your account, or respond to requests and questions.
    7. other purposes, when we have permission to do so.
    8. to submit a commercial proposal.
    9. sending a newsletter.
    10. performance of the contract and provision of services to the persons concerned.
    11. direct marketing of Administrator's own products or services.
  2. The Administrator may process the following personal data of the Users or Clients:
    1. first and last name,
    2. address of residence,
    3. telephone number,
    4. e-mail address,
    5. IP of the purchased device,
    6. voice colour (biometrics),
    7. serial number of the device,
    8. postal code,
    9. general location data (country, city, region),
    10. type of the equipment used,
    11. usage statistics (e.g. usage time, number of active users).
  3. The recipients/categories of recipients of personal data may be as follows: other entities providing appropriate services related to hosting, administration, maintenance and management of the Website and Services, as well as with the pursuit of claims and explaining the circumstances of unauthorised use of services provided electronically.
  4. Collected personal data may be processed for the following period: 36 months.
  5. Providing the personal data referred to above will not be a statutory requirement but may be necessary for concluding and performing the Sales Agreement or the contract for the provision of an Electronic Service on the Website. Failure to provide personal data may result in the inability to perform or to properly perform the above agreements. Each time, the scope of data required to conclude an agreement is indicated in advance on the website of the Service and in the Regulations of the Service.
  6. Decisions on the collected personal data will not be taken by automated means. The data subject will not be subject to profiling.


  1. Cookies, also known as "cookie files" are text files that are stored in the memory of a device used to browse the Internet (e.g. PC, notebook, tablet, PDA, mobile phone). Once these files have been saved, they can be accessed by the server or servers.
  2. The Website and Services use cookies for the following purposes:
    1. statistical data,
    2. Website and Service configurations - enable you to set functions and services on the Service.
    3. authentication - enable you to inform when you are logged in, so the website can show you the relevant information and features.
    4. Analysis and research of user behaviour - to read user preferences and, by analysing them, to improve and develop products and services. Information is collected anonymously, without identifying personal data of individual users, unless the user logs in to the Customer Panel, and the settings of the end user's device allow for such identification.
    5. advertisements - enable to display advertisements which are more interesting for users, as well as the personalization of advertisements.
  3. By changing the settings of the software used to browse the Website, it is possible to determine the storage and access conditions to the cookies used by the Website, in particular, the possibility of completely disabling their use.
  4. Please note, that deleting or blocking cookies may result in certain sections of our website not functioning properly.
  5. In order to change the settings related to the handling of cookies, it is necessary to configure the software used to browse the Website. For appropriate information, refer to the technical support of such software or contact your local software supplier.
  6. Not changing the settings of the software used to browse the Website is an unequivocal consent of the Website to the use of cookies for the purposes specified above in accordance with Art. 173 Paragraph 2 of the Telecommunications Law. 2. The Telecommunications Law provides for the consent of the Website to the use of cookies for the purposes specified above.


  1. The personal data collected may be processed: A) on the basis of the consent given by the data subject, and B) on the basis of the principle according to which the processing of personal data is permissible under the provisions of law, when it is necessary for the performance of the contract to which the data subject is party, and C) on the basis of the principle according to which the processing of personal data is acceptable, when it is necessary for the purposes resulting from the legitimate interests pursued by the controller (in particular, the interest in the direct marketing of the controller and the proper provision of services).
  2. In the case referred to in pt.1. A, the above consent to the processing of personal data is given voluntarily, and the person granting consent has the right at any time to withdraw this consent without affecting the lawfulness of the processing of personal data, which took place before the withdrawal of consent. Consent may be withdrawn by sending an e-mail to the following address: .


  1. The data subject shall have the right of access the content of his personal data, the right to rectification, erasure or restriction of processing, the right to object to the processing thereof and the right to data portability. The data subject shall have the right to lodge a complaint to the supervisory authority.
  2. Nevertheless, the data subject shall have the right to object at any time on grounds relating to his particular situation to the processing of personal data relating to him for the purpose of legitimate interests of the controller of personal data, including profiling. The controller shall no longer process such personal data unless he demonstrates that there are compelling legitimate grounds for processing overriding the interests, rights and freedoms of the data subject or for establishing, pursuing or defending claims.
  3. If the Administrator intends to process or already processes the data of the Client for the purpose of direct marketing of the Client's own products or services, the data subject is also entitled to:
    • object to the processing of his data, including profiling, so far as the processing is linked to such direct marketing. If the data subject objects to the processing of his data for the purposes of direct marketing, personal data must no longer be processed for such purposes.
  4. In order to exercise the rights referred to above, the controller may be contacted by sending an appropriate message in writing or by e-mail to the address of the indicated controller at the beginning of this Privacy Policy.
  5. Collected data is stored in order to ensure the highest possible quality of administration of the Service and Services. In addition, they are used to aggregate statistics on how users use our Website and Services. The data collected may be disclosed to third parties in a manner that makes it impossible to identify the user and authorised by law.


  1. The Website and Services may contain links to other websites. The Administrator encourages you to read the privacy policy set forth there once you have navigated to other sites. Present privacy policy applies only to the Service and Services.
  2. The administrator shall apply technical and organisational measures ensuring the protection of the personal data being processed, appropriate to the risks and categories of data being protected, and in particular shall protect the data against their unauthorised disclosure, taking by an unauthorised person, processing in breach of the applicable regulations and alteration, loss, damage or destruction.
  3. The Service Provider reserves the right to change the Privacy Policy and cookies.